1. Introduction
The use of “We, Our” refers to Franchise Express.
We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you use our website or services. By using our site, you agree to the practices described here.
This privacy policy is effective from 1st January 2026.
2. Data We Collect
- Personal Information: Name, email, contact details, and other information you provide through the use of the franchise enquiry and get in touch form services. This data is not collected unless you accept these terms and submit the form.
- Usage Data: Pages visited, time spent on site, device and browser information. This data is only collected if you accept these terms and acknowledge the popup displayed on your first visit.
- Cookies and Tracking: Small files stored on your device to enhance functionality and track site usage. No personal data is stored in cookies unless you consent to the opt in settings on your first visit. Choices can be cleared via your browser’s privacy and cookie settings.
- IP Address and Hostname – Your approximate internet address location (which cannot tell us your exact location). We require this to protect our website from malicious intent and ensure website enquiries (such as advertising requests) are genuine. This is a UK site and any enquiries from outside of the UK (eg with a VPN hostname) that aren’t genuine will be ignored.
3. How We Use Your Data
- To provide and improve our services.
- To respond to inquiries, requests, or support issues.
- For analytics and website optimisation.
- To comply with legal obligations.
- Your name will be displayed on posts if you post a comment that contains your name. Your email is not shown but will be held on our database recorded next to your comment.
4. Cookies and Similar Technologies
- We use cookies to improve your experience.
- Types of cookies:
- Essential: Required for website functionality. The “+ Add to Enquiry Basket” lets you add multiple franchises to your enquiry list. These are stored as cookies and remain on your next visit.
- Analytics: Help us understand site usage and deliver reports to franchise advertisers, not disclosing any personal information such as location.
- You can manage or disable cookies via your browser settings.
5. Data Sharing and Third Parties
- We do not sell your personal data.
- We will share data with the franchises and business opportunities listed on this website, if you submit the form on their profile.
- We may disclose data when required by law or to protect our rights.
6. Data Retention
- We retain personal data only as long as necessary for its intended purpose or as required by law.
- Your data may be entered into sales funnel or automated marketing channels by the franchise you enquire about.
- If you submit a comment on an article on this website, your comment is held indefinitely until you delete it. This will have a name you share assigned to it.
- Franchise enquiries are not held by Franchise Express, enquiries are sent directly to the recipient of the profile enquired on.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data if it is held by us, Franchise Express.
- Withdraw consent for cookies or marketing communications.
- Lodge a complaint with the contact details below, acting data protection officer, if you believe your rights are violated.
- Opt out of automated decision making, by contacting [email protected] specifying the franchises you are interested in. Your data will be passed on to these brands with explicit interest not to enter your details into any automated marketing or processing.
8. Data Security
- We implement technical and organisational measures to protect your data.
- Access is restricted to authorised personnel only.
- Franchise Express makes every effort to maximise security of data transmitted between your device and this website, and the franchise brand recipient. This includes the use of:
- WordPress nonce security measures – key checks to ensure that the connections between device sending the data and our device are not being interfered or spoofed.
- HTTPS/SSL – Common security layer in your browser.
- Various firewall software to protect against data theft.
- Recording IP addresses to identify malicious visitors and unusual traffic patterns.
9. Changes to This Policy
We may update this policy periodically. The latest version will be posted on our website, with the effective date updated.
10. Contact Us
If you have questions about this policy or your data, contact the data protection officer:
Name: Matt Burdett
Email: [email protected]
ICO Register Reference: ZB689724
Consent: By continuing to use our website, you consent to our use of cookies and collection of personal data as described above.